How to Get More Cleaning Clients Without Paying Commission

Yes, Mozome is a zero-commission home services platform available across major Australian cities including Sydney, Melbourne, Brisbane, Perth, and Adelaide. Unlike Airtasker (15 to 20 per cent commission) or lead-fee platforms like Hipages ($15 to $50 per lead), Mozome charges service providers zero commission, zero lead fees, and zero monthly subscription costs. When a customer pays you $200 for a cleaning job, you keep the full $200. This model can save a busy cleaner $10,000 to $20,000 per year compared to commission-based platforms.

Airtasker charges cleaners (and all service providers) a commission of 15 to 20 per cent on every completed job. This is deducted before the cleaner receives payment. On a $150 cleaning job, Airtasker takes $22.50 to $30 in commission. For a cleaner doing 40 to 50 jobs per month at an average of $150, that is $900 to $1,500 in monthly commission — or $10,800 to $18,000 per year. Customers also pay a separate booking fee on top of the agreed price.

Start by creating a professional profile on Mozome with clear service descriptions, competitive pricing, verified credentials (ABN, insurance, police check), and a quality profile photo. Set your initial prices slightly below market average to attract first bookings, then raise them gradually as you accumulate positive reviews. Simultaneously, set up a Google Business Profile, join local community Facebook groups, and ask friends and family to spread the word. Offering a first-clean discount (such as 15 per cent off the first booking) can help convert hesitant first-time customers. Focus on delivering exceptional service to your first ten clients — their reviews will be the foundation of your business growth.

Most customers feel comfortable booking a cleaner with at least five to ten verified reviews and an average rating of 4.5 stars or above. Bookings increase significantly once you reach 15 to 20 reviews, as this volume signals consistent quality rather than a small sample. Focus on getting reviews from every early client — the faster you build your review count, the faster your booking rate accelerates. On Mozome, reviews are verified against actual bookings, which adds credibility that generic testimonials cannot match.

You do not need to quit one platform to join another — there are no exclusivity requirements. The smart strategy is to create your Mozome profile immediately and start directing new and existing clients to book through it. For repeat clients who currently book through Airtasker, explain that booking through Mozome saves them the booking fee while allowing you to offer a slightly better rate (since you are not paying commission). Most clients are happy to switch when they understand it benefits both parties. Over time, you will naturally shift the majority of your bookings to the zero-commission platform, keeping thousands more per year.

Yes, platform commissions and lead fees are legitimate tax-deductible business expenses under the ATO's guidelines for advertising and marketing costs. However, a tax deduction only returns a fraction of the money spent — at a 30 per cent marginal tax rate, a $15,000 annual commission expense only saves you $4,500 in tax. Switching to a zero-commission platform saves you the full $15,000. The deduction is a consolation prize, not a strategy. Always prioritise reducing costs over claiming deductions on costs you could have avoided.

At minimum, you need public liability insurance, which covers you if you accidentally damage a client's property or someone is injured as a result of your work. Most policies cost $300 to $800 per year for sole traders. You should also consider personal accident and illness insurance (since cleaners do not receive sick leave or workers' compensation as sole traders) and professional indemnity insurance if you provide specialised services. Having verified insurance on your Mozome profile significantly increases your booking rate, as customers look for this when choosing a cleaner.